Alerts

In this section, you can view and manage system alerts.

Alerts are system notifications about BP events that may require the Admin's attention.

When you have unread alerts, the red badge counter showing the number of new alerts is displayed at the top of the screen. You can always see them, irrespective of which page you are currently on.

Alert settings
Alert settings

Settings

On this page, you can find a list of standard alert types and enable/disable them.

Next to each alert type, you can see a toggle. If the toggle is active, notifications of this type are logged in the system and displayed on the Alerts > Messages page. To stop receiving notifications of a certain type, deactivate the corresponding toggle.

The following alert types are supported:

Time-out

The BP hasn’t received a response from an LP within the specified TTL period after placing a new external order.


Unsolicited trade

The BP received a trade report for an external order that had already been assigned a final status: TimeOut, ExternalRejected, Fill, or PartialFill.


Negative balance

A trader’s balance in a certain asset has become less than zero.


Error of FOK execution

The BP hasn’t received a final execution of a FOK order within the specified TTL period, due to internal or external issues. The order was forcibly assigned the Completed status.


Non-existent market at LP

The BP tried to get market data for a market that is not listed on an LP side. The market was forcibly disabled.


Margin call

The margin level on a trader’s account falls below the set Margin call level. The trader is notified that they should deposit additional funds into their account in order to increase the margin level and prevent the Stop out.


Stop out

The margin level on a trader’s account falls below the set Stop out level. The platform starts the process of liquidating trader’s positions.


No active trading connection

The system logged an A-Book trading attempt, but there was no active Trading connection.


No active MarketData connection

The system logged a misconfiguration — there was no active Market Data connection.


Failed MarketData connection

The system logged an unsuccessful FIX connection attempt to the Market Data session.


Session disconnect

The system logged a disconnect from the FIX session.


Market was automatically updated

Market parameters were automatically updated with new ones from B2CONNECT.

Messages

On this page, you can find a list of alerts logged in the system.

More recent alerts appear at the top of the list.

Use quick filters above the list, to view alerts of a specific type.

For each alert, the following is specified:

  • the alert message with detailed description of the reason why the alert got triggered

  • the date and time when the alert was logged

To view alerts logged during a specific time period, specify the Date: from and Date: to values. The alerts are stored for six months.

Unread alerts are marked with a red dot in the list. Click the dot to mark the notification as read. Click Mark all as read to mark all new notifications as read at once.

Mark the Hide read notifications checkbox to hide read alerts.

Alert messages
Alert messages

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